All your channels
in one inbox
with AI.
Every conversation. One place.
Website, WhatsApp, Telegram, Instagram and Messenger messages are gathered in one panel. UTO answers instantly with AI; your team takes over the chat live when needed.
All messaging channels, one inbox
The assistant answers, your team takes over
AI instantly answers routine questions. When a topic needs an expert or the customer asks for a person, the chat seamlessly moves to an operator.
AI Assistant
24/7 · instant reply
Talks with visitors in natural language, answers FAQs and guides them to the right info. It learns from your approved knowledge base to answer more accurately every day.
- Natural-language Q&A
- Answers that learn from the knowledge base
- Quick-reply buttons & flows
Live Support & Team
Operator handover · team seats
Your operators take over the chat with one click. Offer a professional live-support experience with typing indicators, delivered/read receipts and team seats.
- One-click operator handover
- Typing · delivered · read indicators
- Team (operator) seats
Fits every industry
Whatever your business type, UTO speeds up your customer communication.
E-commerce
Answers order tracking, returns and shipping questions 24/7; your team takes over during peaks.
Services & appointments
Automatically answer appointment, price and availability questions; capture leads after hours.
Education & courses
Answer program, enrollment and fee questions instantly; connect interested people to an operator.
B2B & enterprise
Gather quote and support requests in one inbox and track them with SLAs.
From conversation to sales, one platform
Everything you need to manage messaging, grow your team and know your customers.
Unified inbox
Messages from all channels on one screen, together with visitor history.
AI assistant
Natural-language Q&A and routing; keeps working with fallback answers even if the connection drops.
Operator & team management
Open operator seats for your team members and manage the inbox together.
Learning knowledge base
Extract candidate knowledge from operator answers, approve it and let the assistant reply with it. It also learns by crawling your site.
Automation rules
Automatic handover to an operator based on working hours and keywords.
Flow builder
Define a welcome message and quick-reply (FAQ) buttons without writing code.
Live in 3 steps
No technical knowledge needed. Sign up, add and verify your site, upload the ready package.
Sign up & add your site
Open a free account, add your domain in the panel and place the verification code.
Download the agent
Grab the package with your API key pre-filled in one click via "Download agent".
Upload the files
Upload the package to your site; the assistant connects automatically and your inbox goes live.
A start that fits you
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Bring all your channels together with UTO
Create your free account, add your first site and get your single inbox live in minutes.
Try for free