Wherever your customer writes, reply in one place
Connect all your messaging channels to the UTO inbox; let AI greet and your team take over.
Website
Built-inChat with your visitors instantly via a widget added to your site; AI greets, your team takes over.
- One-line code setup
- Color and assistant name customization
- Visitor file sending
- After-hours lead form
Manage messages to your own number via the WhatsApp Cloud API in a single inbox.
- Connects to your own number
- Automatic + live replies
- Media and template support
- Instant 24/7 responses
Telegram
Connect your own Telegram bot; customer messages land in your panel instantly.
- Connects with a bot-specific token
- Two-way messaging
- Group and one-to-one chat
- Quick setup
Instagram DM
Bring your Instagram direct messages into the UTO inbox; manage comments and DMs in one place.
- Connects with a Meta business account
- DM automation
- Comment → DM flow
- Image and media support
Messenger
Manage your Facebook page's Messenger inbox together with your team.
- Active via page connection
- Automatic replies
- One inbox
- Live replies as a team
What can you do on each channel?
AI, live handover and automation work on every channel. Some features are exclusive to the web widget.
| Feature |
Website
|
WhatsApp
|
Telegram
|
Instagram DM
|
Messenger
|
|---|---|---|---|---|---|
| AI automatic reply | |||||
| Handover to live operator | |||||
| Two-way messaging | |||||
| Media / file sending | |||||
| Learning from knowledge base | |||||
| Automation & working hours | |||||
| After-hours lead form | |||||
| Visitor rating |
Connecting a channel takes 3 steps
No technical team needed; connect from the panel in minutes.
Choose the channel
Select the channel you want to connect in the panel's "Channels" section.
Connect your account
Connect your number, bot token or Meta/Facebook account in a few clicks.
Start replying
Messages land in one inbox; AI replies and your team takes over.
One stream instead of scattered inboxes
Instead of tracking each channel in a separate app, manage all conversations in one panel. Customer history is gathered on a single contact, independent of channel.
One inbox
All channels on one screen; no lost messages.
Team management
Assign conversations to operators and reply together.
Consistent experience
The same AI and knowledge base across every channel.
Start connecting your channels
Create a free account; connect the web widget in minutes and other channels easily from the panel.
Try for free