From chat to sales, one platform
Everything you need to manage messaging, grow your team and get to know your customers, under one roof.
Unified inbox
Messages from all channels on one screen, together with visitor history.
AI assistant
Natural-language Q&A and routing; keeps working with fallback answers even if the connection drops.
Operator & team management
Open operator seats for your team members and manage the inbox together.
Learning knowledge base
Extract candidate knowledge from operator answers, approve it and let the assistant reply with it. It also learns by crawling your site.
Automation rules
Automatic handover to an operator based on working hours and keywords.
Flow builder
Define a welcome message and quick-reply (FAQ) buttons without writing code.
After-hours lead form
Collect contact details with a name-phone-message form while your team is offline.
CRM: tags & notes
Tag contacts, keep private notes, separate leads; visible to the whole team.
Campaigns & segments
Group contacts into segments; send bulk messages via web, WhatsApp and Telegram.
Reporting & analytics
A summary dashboard showing conversations, channels, bot/operator breakdown and response times.
Rating & blocking
Collect visitor satisfaction ratings; block abusive visitors.
Site verification & secure agent
Verify domain ownership; real data stays in the agent on your own server.
All conversations on one screen
Web, WhatsApp, Telegram, Instagram and Messenger messages merge into one inbox. Assign conversations to operators, tag and prioritize them; reply fast with files, emojis and canned responses.
- Live message stream and new message alerts
- Operator assignment, tags and priority
- File attachments, emojis and canned response library
- Internal notes (operator-to-operator, not sent to customer)
Improves with the answers you approve
Crawls your site and learns from its content
Welcome and FAQ buttons
Working hours & keywords
Smarter every day
UTO learns from the operator answers you approve and from your site content. It finds the most relevant information with semantic search; when it can't answer, it hands the chat over to an operator.
See how it worksGo live together with your team
Create a free account, add your first site and get your unified inbox running in minutes.