Channel · Web
Let visitors ask while they're on your site and get answers before they leave
The web chat widget is the on-site chat window visitors use while browsing. This channel has no separate fee; it is included with Live Support and installed with the Agent package.
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Ayrı ücret yok
Web widget kanalı canlı destek modülüne dahildir; ekstra kanal ücreti ödemezsiniz.
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Sayfa bağlamı
Ziyaretçinin hangi sayfada olduğunu bilerek daha isabetli yanıt verirsiniz.
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After-hours lead form
Operatör yokken form ile ziyaretçi bilgisi toplanır, talep kaybolmaz.
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Marka özelleştirme
Widget rengini, asistan adını ve karşılama metnini markanıza göre ayarlarsınız.
Chatting via the web widget does not use Spend; only AI replies are metered.
FAQ
No, the web live chat widget is included in the live support module; there is no separate channel fee.
Most businesses install the Agent package themselves; developer support can speed things up in complex hosting scenarios, but it is not required.
Yes, you can customize the color, assistant name, and welcome text from the dashboard.
Depending on the automation rule, a lead form is shown; the visitor leaves their details and the request is not lost.
Yes, you can install the widget on as many different domains as the website seats in your Platform package.