Business module · Live Support

Give your team a real-time chat experience

The Live Support module delivers a richer live chat experience with typing/delivered/read indicators, multiple operator seats, and handoff flows. Your website chat widget is part of this module.

₺249 / mo

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  • Gerçek zamanlı gösterge

    Yazıyor, iletildi, okundu bilgisiyle müşteri sohbetin canlı olduğunu hisseder.

  • Çoklu operatör kapasitesi

    Birden fazla ekip üyesi aynı anda farklı konuşmalara yanıt verir.

  • Kolay devir

    AI’den operatöre veya operatörler arası devir tek tıkla yapılır.

  • Manuel yazışma Spend harcamaz

    Operatörün yazdığı her mesaj tamamen ücretsizdir; sadece AI üretimi Spend’den ölçülür.

Manual operator chat in Live Support does not use Spend; only AI-generated replies are metered.

FAQ

No, the web live-chat widget is included in the live support module; no separate channel fee is required.
The number of team members equal to the operator seats in your Platform package can work simultaneously.
No, messages written by an operator are entirely manual and free; only AI-generated content is measured against Spend.
The trial period defined for the module is up to 7 days; see the pricing page for details.
You can provide limited responses through the basic chat flow in the Platform package; the enhanced operator experience (dashboard, handover, and seat capacity) comes with this module.

UTO

Ücretsiz deneyin, sonra ihtiyacınız kadar büyütün.

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